RitzCamera Reviews

RitzCamera.com is a respected name for media professionals and enthusiasts, offering a range of valuable services and products. The site sells a diverse collection of consumer technology hardware, including digital cameras, pro audio gear, and high-definition televisions. In addition, it offers a variety of creative finishing services such as custom photo mugs and books. The origins of Ritz Camera can be traced back nearly a century to 1918. It has remained committed to the ideals of its founders that has made it America’s favorite camera store: premium service at an affordable price. Ritz Camera was acquired by C+A Global in 2012, one of today's premier companies in the consumer products industry. As an online store, RitzCamera.com continues to provide amazing products at competitive prices, extraordinary customer service, and knowledgeable and friendly staff. Customers can shop at RITZ with confidence due to its outstanding ratings across review sites, secure shopping, multi-payment options, price match program, free shipping site-wide, amazing bundles free gifts, and 30 days return policy. Popular cameras and lenses are available for fastest delivery.

RitzCamera.com is an online store that offers a variety of products at competitive prices. They have a Low Price Guarantee which is valid for only one price match per order and is limited to up to three of the same product, shipped to the same address. Prices are compared by item and include the product price, applicable taxes, plus shipping & handling charges when calculating the competitor's total price. They also offer Free Shipping Site-wide.

In terms of returns, the deadline for RMA requests is 30 days after the product is received. Customers have 14 days after an RMA request has been approved to send it back. A minimum restocking fee starting at 10% will be applied to returns unless sufficient proof can be established that they arrived defective or damaged. This fee can progress to up to 25%, depending on the condition of the item when received in their facilities. Returns of products that are physically damaged will not be accepted unless they arrived in that state to the customer.

For specialty items, televisions can be returned within 14 days. Shipping charges will apply. Software can only be returned for replacement if it is defective or damaged. All OEM software including Operating Systems is non-refundable once purchased and delivered.

For bundles and rebates, purchasing multiple units of a Bundle Special that feature a mail-in rebate may yield only one redeemable rebate offer. You must return the entire bundle within the specified return period from the date of purchase for a refund. Individual items may only be returned for replacement if an RMA number is acquired within the Standard Return period.

Please note that all returns require an RMA number (return authorization number) and warranty cards, rebates, and product registration forms must not be filled out. Shipping and handling fees are not refundable. Products that arrive damaged or defective are eligible for shipping labels. Items returned for buyer's remorse will not be eligible for shipping labels. They do not accept returns on International purchases at this time.

It's important to note that RitzCamera.com values its customers and aims to provide extraordinary customer service and knowledgeable and friendly staff. They offer secure shopping and multiple payment options for the convenience of their customers. They also have a price match program and amazing bundles with free gifts. They have a 30 days return policy and outstanding ratings across review sites.

Please note that this information is subject to change and it's always a good idea to check the latest on their official website for the most accurate and up-to-date information.

RitzCamera.com offers multiple payment options for customers. Payment can be made by check, money order, or credit card. It's important to note that RitzCamera.com Gift Cards are not redeemable at any store or retail location. They may be purchased using Google Checkout or PayPal but cannot be redeemed in conjunction with a Google Checkout or PayPal transaction. Gift Cards do not qualify for Google Checkout or PayPal promotional offers. All returns require an RMA number (return authorization number). Warranty cards, rebates, and product registration forms must not be filled out. Shipping and handling fees are not refundable. Products that arrive damaged or defective are eligible for shipping labels. Items returned for buyer's remorse will not be eligible for shipping labels. Returns of products that are physically damaged will not be accepted unless they arrived in that state to the customer. Specialty items have specific return policies. For example, televisions can be returned within 14 days, but shipping charges will apply. Software can only be returned for replacement if it is defective or damaged. All OEM software including Operating Systems is non-refundable once purchased and delivered. Please note that RitzCamera.com does not accept returns on international purchases at this time.

The Return Policy for RitzCamera.com is as follows:

• The deadline for RMA requests is 30 days after the product is received. This date will be verified by the tracking number associated with your order.
• Customers have 14 days after an RMA request has been approved to send it back, or RitzCamera reserves the right to refuse it.
• Returned products must be in brand new, mint condition, with all included accessories. Items must be in the original, undamaged manufacturer's packaging.
• A minimum restocking fee starting at 10% will be applied to returns unless sufficient proof can be established that they arrived defective or damaged. This fee can progress to up to 25%, depending on the condition of the item when received in RitzCamera's facilities.
• Televisions can be returned within 14 days. Shipping charges will apply. Malfunctioned televisions must be notified to the original manufacturer for warranty replacements.
• Software can only be returned for replacement if it is defective or damaged. All OEM software including Operating Systems is non-refundable once purchased and delivered.
• All returns require an RMA number (return authorization number). All RMA numbers are only accepted via e-mail.
• Shipping and handling fees are not refundable. Products that arrive damaged or defective are eligible for shipping labels. Items returned for buyer's remorse will not be eligible for shipping labels.

The Shipping Policy for RitzCamera.com is as follows:

• RitzCamera offers Free Shipping Site-wide.
• RitzCamera does not accept returns on International purchases at this time.

Customer reviews for RitzCamera.com are mixed. On ResellerRatings.com, the site has a rating of 4.42 stars based on 927 reviews. Some customers praise the pricing of products and services, and the likelihood of making future purchases. However, there are also negative reviews, with one customer claiming they were sold a black market camera despite assurances that only USA authorized Nikon models were sold. On Sitejabber, RitzCamera has a rating of 3.43 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. However, on PissedConsumer, Ritz Camera has a 1.1 star rating based on 8 customer reviews, with consumers mostly dissatisfied. The main issues raised include customer service and product quality. On ComplaintsBoard, the service level from RitzCamera is considered very good, with 76% of complaints resolved. However, there are still 24% unresolved complaints. Overall, it appears that experiences with RitzCamera.com can vary significantly.

The top camera brands on RitzCamera.com include Canon, Crayola, Davis & Sanford, Earasers, EBow, Ebtech, Focusrite, Freefly VR, FujiFilm, Giottos, GoPro, Hoop, Ivation, Jancos, Jumbl, JVC, Kodak, LaCie, Lexar, LitraTorch, Lowepro, LyxPro, Mackie, NXE, Olympus, Op-Tech, Panasonic, Peak Design, PocketWizard, PogoCam, Polaroid, Presonus, Rhinestone, Ritz Camera, Ritz Gear, RitzCamera, Rode, RoundFlash, SanDisk, Sennheiser, Sigma, SMDV, Snark, SP Gadgets, Tamron, Tenba, Tiffen, Transcend, TruDigital, Ultimate Support, Vanguard, Vidpro, Westcott, Xit, and Yuneec. These brands offer a wide range of cameras and photography equipment.

RitzCamera.com offers a wide range of products. These include Digital Cameras & Camcorders, Lenses & Optics, Camera Accessories, Lighting & Studio equipment, PRO Audio & PRO Video equipment, and Camera & Lenses Clearance items. Some of the popular items include the GoPro HERO 8 Black 4K Waterproof Action Camera, the Panasonic HC-X2000 UHD 4K 3G-SDI/HDMI Pro Camcorder with 24x Zoom, and the Sennheiser MKE600 Super-Cardioid Video Camera Shotgun Microphone. They also offer Canon, Nikon, Sony products and more. The website provides free shipping on many items. They also have a Price match program, Free Shipping Site-wide, Amazing Bundles free gifts, and a 30 days return policy. They also sell Canon BCI-6C Cyan Ink Tank, Canon BCI-6PC Photo Cyan Ink Tank, Canon BG-E20 Battery Grip for EOS 5D Mark IV, Canon BG-E21 Battery Grip for 6D Mark II DSLR, Canon Black Extension Grip EG-E1 for EOS RP, Canon EF 75-300mm f-4-5.6 III Telephoto Zoom Lens, and Canon EF-S 10-18mm f-4.5-5.6 IS STM Zoom Lens among other products. They also offer 4-Color Keychain Backpack Holder for Crayola 2 oz. Hand Sanitizer for Kids. Please note that the availability of these products may vary.